Shipping policy

Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.

Shipping Rates & Delivery Estimates We offer the following shipping options within the United States:

  • Standard Shipping (5–7 business days) — rates calculated at checkout
  • Expedited Shipping (2–3 business days) — rates calculated at checkout
  • Overnight Shipping (1 business day) — rates calculated at checkout

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.

Damaged or Lost Packages Duval.Kickz is not responsible for lost or stolen packages confirmed as delivered by the carrier. If your package arrives damaged, please contact us within 48 hours at [your contact email] with photos of the damage.